FAQs & Troubleshooting
Popular |
FAX-2820
146 Results
1.
How do I clean white or black spots on printed documents?
2.
Delete print jobs from the print queue.
3.
How do I load legal size paper in the paper tray?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
6.
Change the quality of the faxes I send (Fax Resolution).
7.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
8.
How can I improve poor print quality ?
9.
My FAX/MFC will not Dial. Why?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
The printer status is Offline or Paused.
12.
"Paper Jam Rear" error appears on the LCD. What should I do?
13.
Install the built-in drivers (For Windows 8 and Windows 10)
14.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
15.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
16.
The paper is skewed when it's printed.
17.
Can I set my Brother machine to forward the faxes I receive to another location?
18.
How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
19.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
20.
Can I confirm that the FAX was sent correctly?
21.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
22.
How to identify your Operating System (OS).
23.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
24.
"Paper Jam Inside" error appears on the LCD. What should I do?
25.
"Paper Jam Tray" error appears on the LCD. What should I do?
26.
Why doesn't the machine answer when receiving a call?
27.
Can I use non-Brother or third party supplies with the Brother machine?
28.
What can happen if the wrong paper is used in your machine.
29.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
30.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.