FAQs & Troubleshooting
Popular |
DCP-7020
241 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Load paper.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
6.
Can I print from or scan to Android™ Smartphone?
7.
How do I clean white or black spots on printed documents?
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
The printer status is Offline or Paused.
11.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
12.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
14.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
15.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
16.
The paper is skewed when it's printed.
17.
Scan a document in Mac OS X 10.6.
18.
What driver package format is supported by my Linux distribution?
19.
Change the printer driver settings (Windows/macOS)
20.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
21.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
22.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
23.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
24.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
25.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
26.
"Paper Jam Rear" error appears on the LCD. What should I do?
27.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
28.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
29.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
30.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)