FAQs & Troubleshooting
Popular |
MFC-J6710DW
399 Results
1.
Important points you need to confirm before configuring your Brother machine for a wireless network.
2.
Paper Jam
3.
My copies, sent faxes or scanned images are all black.
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
I still receive the error message "Paper Jam" after I removed the jammed paper.
6.
Loading paper in the manual feed slot.
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
Where is the USB port on the machine?
9.
Replace Ink
10.
Ink Low
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
How do I load paper?
13.
"Offline" appears on the Status Monitor.
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
16.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
17.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
18.
How do I load paper in paper tray#2?
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
How to identify your Operating System (OS).
21.
One or more of my colors are not printing (blank).
22.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
23.
I cannot print using my Brother machine on a wireless network (Windows)
24.
What is Brother iPrint&Scan?
25.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
26.
Can I print from and scan to iPhone, iPod touch and iPad?
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
29.
No Ink Cartridge
30.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)