1. 02/14/2024

I cannot print using my Brother machine on a wireless network (Mac)

2. 02/14/2024

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

3. 01/31/2024

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

4. 11/17/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

5. 08/10/2023

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

6. 06/27/2023

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

7. 06/27/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

8. 06/08/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

9. 06/01/2023

Add your Brother machine with AirPrint (macOS)

10. 06/01/2023

Delete print jobs from the print queue.

11. 05/16/2023

I cannot print from my computer via USB.

12. 04/10/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

13. 04/07/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

14. 04/07/2023

I cannot print using my Brother machine on a wireless network (Windows)

15. 03/27/2023

"Offline" appears on the Status Monitor.

16. 03/27/2023

Install the built-in drivers (For Windows 8 and Windows 10)

17. 03/27/2023

Change the printer driver settings (Windows/macOS)

18. 03/27/2023

The printer status is Offline or Paused.

19. 03/24/2023

Open the Status Monitor

20. 03/17/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

21. 03/17/2023

I can print but cannot scan via network. (For Windows)

22. 03/17/2023

Open the "Scanners and Cameras" and Properties.

23. 02/15/2023

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

24. 02/14/2023

I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.

25. 02/14/2023

When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.

26. 02/14/2023

Scan a document in Windows 8 and Windows 10.

27. 02/14/2023

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

28. 12/19/2022

Ink Absorber NearFull / InkBox NearFull / Absorber NearFull

29. 12/19/2022

Can third party ink be used to refill the ink cartridges?

30. 12/13/2022

How to identify your Operating System (OS).