FAQs & Troubleshooting
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MFC-9840CDW
368 Results
1.
Duplex (two-sided) scan
2.
Tips for copy/scanning and preventing document jams
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The printer status is Offline or Paused.
5.
Color around the edge of printing is incorrect.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Wireless Setup Assistant
10.
Printouts have wrinkles.
11.
Scan and save a document in PDF format (Scan to File)
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
How do I replace the belt unit?
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
16.
What is the recommended paper?
17.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
18.
Can I print from or scan to Android™ Smartphone?
19.
Printouts have toner scatter or toner stain.
20.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
21.
What is Brother iPrint&Scan?
22.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
23.
How do I improve the color density? (Print Calibration)
24.
Replace the toner cartridge
25.
What driver package format is supported by my Linux distribution?
26.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
27.
Can I use voice mail on the same line as my Brother machine?
28.
How do I replace the waste toner box?
29.
Spots are printed at 75mm.
30.
Confirm that a FAX I sent was received correctly