FAQs & Troubleshooting
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MFC-9120CN
328 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Printouts are curled or wavy.
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Out of Memory
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Print on plain paper or bond paper from the Manual feed slot
9.
Adjust color settings by using the custom setting in the printer driver
10.
Configure and use the Scan to Network feature
11.
Scan and save a document in PDF format (Scan to File)
12.
Delete print jobs from the print queue.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Printouts have wrinkles.
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
Can I use voice mail on the same line as my Brother machine?
18.
Jam Inside
19.
The toner does not fix to paper well. (Poor fixing)
20.
What can happen if the wrong paper is used in your machine.
21.
I keep getting the error message "Authenticate Err (Authentication error)".
22.
Install additional memory.
23.
Print on envelopes, labels or thick paper from the Manual feed slot
24.
Turn the Toner Save Mode on or off.
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
27.
What is Brother iPrint&Scan?
28.
Change the printer driver settings (Windows/macOS)
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.