FAQs & Troubleshooting
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MFC-8840D
221 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
The paper is skewed when it's printed.
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
Delete print jobs from the print queue.
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
11.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
12.
Why doesn't the machine answer when receiving a call?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
15.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
16.
Can I confirm that the FAX was sent correctly?
17.
How do I factory reset the print server?
18.
Uninstall the drivers. (Mac OS X 10.5)
19.
The printer status is Offline or Paused.
20.
Does NC-2200w work with Windows Vista?
21.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
22.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
23.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
24.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
25.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
26.
Can I print from or scan to Android™ Smartphone?
27.
Functions supported in the Windows 7 built-in drivers
28.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
29.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
30.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?