FAQs & Troubleshooting
Popular |
MFC-8500
205 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
What driver package format is supported by my Linux distribution?
5.
My FAX/MFC will not Dial. Why?
6.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
7.
Pre-Required Procedures (Linux)
8.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
9.
Can I print from DOS applications?
10.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
11.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
12.
What can happen if the wrong paper is used in your machine.
13.
Delete print jobs from the print queue.
14.
Install the built-in drivers (For Windows 8 and Windows 10)
15.
Change the printer driver settings (Windows/macOS)
16.
Functions supported in the Windows 7 built-in drivers
17.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
18.
I am experiencing problems sending a fax, what can I do?
19.
Can I confirm that the FAX was sent correctly?
20.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I'm using MagicJack and am having problems sending or receiving faxes.
23.
The paper is skewed when it's printed.
24.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
25.
Can I use non-Brother or third party supplies with the Brother machine?
26.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
27.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
28.
I'm using Macintosh®. What are the settings in the Scanner window used for?
29.
How to identify your Operating System (OS).
30.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?