FAQs & Troubleshooting
Popular |
MFC-7420
290 Results
1.
The keys on the control panel do not respond.
2.
Load paper.
3.
How can I improve poor print quality ?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Scan and save a document in PDF format (Scan to File)
6.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
7.
What driver package format is supported by my Linux distribution?
8.
Load envelopes, labels, or thick paper into the manual feed slot.
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Can I print from or scan to Android™ Smartphone?
11.
Pre-Required Procedures (Linux)
12.
How do I load legal size paper in the paper tray?
13.
How do I clean white or black spots on printed documents?
14.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
15.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
16.
Does NC-2200w work with Windows Vista?
17.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
18.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
19.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
20.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
How to identify your Operating System (OS).
25.
Printing on thick paper or transparencies.
26.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
27.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
28.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
29.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
30.
Delete print jobs from the print queue.