FAQs & Troubleshooting
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MFC-7360N
308 Results
1.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
2.
Replace Toner
3.
REPLACE DRUM
4.
No Paper
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
JAM INSIDE
7.
Confirm that a FAX I sent was received correctly
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Toner Low or Prepare New Toner Cartridge
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
Curled
12.
The printer status is Offline or Paused.
13.
Document Jam
14.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
15.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot find some option in the Printing preferences. (For Windows)
18.
MANUAL FEED
19.
"Offline" appears on the Status Monitor.
20.
Setup and use Brother PC-FAX receiving
21.
Jam Rear
22.
Clean the corona wire
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
Can I print from or scan to Android™ Smartphone?
26.
Page skewed
27.
How to identify your Operating System (OS).
28.
Print Unable
29.
Curled (video instructions available)
30.
What is Brother iPrint&Scan?