FAQs & Troubleshooting
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MFC-6890CDW
353 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
3.
What is Brother iPrint&Scan?
4.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
5.
How can I print, fax, copy and scan using A3/Ledger size paper?
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
How do I load paper in paper tray#2?
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
13.
Load paper in the paper tray
14.
How to identify your Operating System (OS).
15.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
16.
How do I factory reset the network settings?
17.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
18.
How do I know which side up my photo paper should be in the tray?
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
21.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
22.
How do I load envelopes into my machine?
23.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
24.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
25.
Can I transfer faxes to the PC when my machine has a mechanical problem?
26.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
27.
Wireless setup is requesting a WPS PIN to complete the setup
28.
Enable the Brother machine's network interface.
29.
I cannot find some option in the Printing preferences. (For Windows)
30.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.