FAQs & Troubleshooting
Popular |
MFC-620CN
290 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
3.
Scan and save a document in PDF format (Scan to File)
4.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Does NC-2200w work with Windows Vista?
9.
Clear the paper jam or printer jam.
10.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
Can I print from or scan to Android™ Smartphone?
13.
The printer status is Offline or Paused.
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
Can I use voice mail on the same line as my Brother machine?
16.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
17.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
18.
I am having issues with the paper feed. What can I do?
19.
Can I remotely access my Brother machine to listen to my voice messages and forward my faxes to another machine?
20.
I'm using Macintosh. What is the PreScan option used for?
21.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
22.
I'm using Macintosh®. What are the settings in the Scanner window used for?
23.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
24.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
25.
When I print, the pages are smudged with ink. What should I do?
26.
Delete print jobs from the print queue.
27.
How do I clear Machine Error 46?
28.
Can I still receive faxes or calls when the machine is switched off?
29.
How do I know the current network configuration?
30.
What driver package format is supported by my Linux distribution?