FAQs & Troubleshooting
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MFC-490CW
342 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
I cannot print using my Brother machine on a wireless network (Windows)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
What is Brother iPrint&Scan?
6.
The printer status is Offline or Paused.
7.
Scan and save a document in PDF format (Scan to File)
8.
Set up your Brother machine on a wireless network.
9.
How to identify your Operating System (OS).
10.
Enable the Brother machine's network interface.
11.
I cannot print using my Brother machine on a wireless network (Mac)
12.
I cannot find some option in the Printing preferences. (For Windows)
13.
How do I factory reset the network settings?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
How do I know which side up my photo paper should be in the tray?
16.
Paper Jam
17.
Replace Ink
18.
How do I load envelopes into my machine?
19.
Cannot print after a Windows 10 update (June 2020)
20.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
My printed documents are missing colors.
25.
Print the Network Configuration List
26.
What driver package format is supported by my Linux distribution?
27.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
28.
Print Unable 46
29.
Open the Control Panel (For Windows)
30.
Can I use AirPrint with my Brother machine?