FAQs & Troubleshooting
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MFC-255CW
327 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
The printer status is Offline or Paused.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Delete print jobs from the print queue.
6.
Scan and save a document in PDF format (Scan to File)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Can I print from or scan to Android™ Smartphone?
9.
Load paper in the paper tray
10.
Paper Jam
11.
My printed documents are missing colors.
12.
When I print, the pages are smudged with ink. What should I do?
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
Set up your Brother machine on a wireless network.
16.
My printed documents are missing black.
17.
Cannot print after a Windows 10 update (June 2020)
18.
I cannot print using my Brother machine on a wireless network (Mac)
19.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
20.
Can I confirm that the FAX was sent correctly?
21.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
22.
Replace Ink
23.
I cannot make borderless prints.
24.
How to identify your Operating System (OS).
25.
Wireless Setup Assistant
26.
I cannot send a fax using PC-FAX (Windows 10)
27.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
28.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
29.
Delete numbers stored in my Brother machine's Caller ID History.
30.
Locate files scanned with ControlCenter2 (For Macintosh)