FAQs & Troubleshooting
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HL-8050N
135 Results
1.
The printer status is Offline or Paused.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
How do I install the Duplex Unit?
8.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
9.
How to identify your Operating System (OS).
10.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
11.
How do I install the CompactFlash Card?
12.
How can I know how many pages the printer has printed?
13.
Delete print jobs from the print queue.
14.
"JAM A1 to A4" error appears on the LCD. What should I do?
15.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
16.
How do I install additional memory?
17.
How do I install the Optional Tray Unit?
18.
What is the recommended paper?
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Cannot print after a Windows 10 update (June 2020)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
What can happen if the wrong paper is used in your machine.
23.
"JAM C" error appears on the LCD. What should I do?
24.
Change the language displayed on my Brother machine's LCD.
25.
How do I replace the Feed Roller?
26.
I cannot print from my computer via network. (For Macintosh)
27.
The paper is skewed when it's printed.
28.
"JAM E" error appears on the LCD. What should I do?
29.
"JAM B" error appears on the LCD. What should I do?
30.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?