FAQs & Troubleshooting
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HL-5250DN
170 Results
1.
Printouts have a curl or wave.
2.
Install the built-in drivers (For Windows 8 and Windows 10)
3.
The printer status is Offline or Paused.
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
7.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
11.
What is Brother iPrint&Scan?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
14.
How to identify your Operating System (OS).
15.
Use the Universal Printer Driver for PCL
16.
Can I print from or scan to Android™ Smartphone?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
What driver package format is supported by my Linux distribution?
19.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
20.
Printouts (envelopes) have creases.
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
Printouts have wrinkles or creases.
23.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
24.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
25.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
26.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
27.
The paper is skewed when it's printed.
28.
Delete print jobs from the print queue.
29.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
30.
Change the printer driver settings (Windows/macOS)