FAQs & Troubleshooting
Popular |
FAX-2820
153 Results
1.
Install the built-in drivers (For Windows 8 and Windows 10)
2.
How to identify your Operating System (OS).
3.
How can I re-install the drivers?
4.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
5.
The printer status is Offline or Paused.
6.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
7.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
8.
The paper is skewed when it's printed.
9.
Can I confirm that the FAX was sent correctly?
10.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
11.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
12.
I am experiencing problems sending a fax, what can I do?
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
15.
How do I clean white or black spots on printed documents?
16.
How can I improve poor print quality ?
17.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
18.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
19.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
20.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
21.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
22.
How do I load legal size paper in the paper tray?
23.
Change the quality of the faxes I send (Fax Resolution).
24.
Can I print from or scan to Android™ Smartphone?
25.
"Paper Jam Tray" error appears on the LCD. What should I do?
26.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
27.
Printing on thick paper or transparencies.
28.
After I installed Sun JavaVM, some applications will not work correctly.
29.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
30.
My FAX/MFC will not Dial. Why?