FAQs & Troubleshooting
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MFC-9120CN
328 Results
31.
What is Brother iPrint&Scan?
32.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
33.
Can I use voice mail on the same line as my Brother machine?
34.
Jam Rear
35.
Delete print jobs from the print queue.
36.
Print on plain paper or bond paper from the Manual feed slot
37.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
38.
Document Jam
39.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
40.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
41.
Change the printer driver settings (Windows/macOS)
42.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
43.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
44.
What can happen if the wrong paper is used in your machine.
45.
Can I print from or scan to Android™ Smartphone?
46.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
47.
Scan multiple pages into one file instead of each scan being saved as a separate file.
48.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
49.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
50.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
51.
Belt End Soon
52.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
53.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
54.
Jam Tray
55.
Configure and use the Scan to Network feature
56.
How to identify your Operating System (OS).
57.
Locate files scanned with ControlCenter2 (For Macintosh)
58.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
59.
Install additional memory.
60.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)