FAQs & Troubleshooting
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MFC-7420
290 Results
31.
Delete print jobs from the print queue.
32.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
33.
Scan multiple pages into one file instead of each scan being saved as a separate file.
34.
Can I set my Brother machine to forward the faxes I receive to another location?
35.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
36.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
37.
Can I reduce the size of a received fax on this machine?
38.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
39.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
40.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
41.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
42.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
43.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
44.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
45.
How do I factory reset the print server?
46.
What is the BRAdmin Professional software used for?
47.
What driver package format is supported by my Linux distribution?
48.
I cannot print from my computer via USB.
49.
Change the printer driver settings (Windows/macOS)
50.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
51.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
52.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
53.
How do I check if the MFC has faxes in its memory?
54.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
55.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
56.
"Paper Jam Tray" error appears on the LCD. What should I do?
57.
Why doesn't the machine answer when receiving a call?
58.
My FAX/MFC will not Dial. Why?
59.
Replace the drum unit.
60.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.