FAQs & Troubleshooting
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MFC-J825DW
392 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
How do I load paper?
8.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
9.
I still receive the error message "Paper Jam" after I removed the jammed paper.
10.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
Can I print from or scan to Android™ Smartphone?
13.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14.
Print using only the black ink cartridge when the Color cartridges have run out.
15.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
16.
Document Jam
17.
What is Brother iPrint&Scan?
18.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
19.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
20.
Replace Ink
21.
Unable to Print 3X
22.
No Paper Fed
23.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
24.
Store a Speed Dial number from my Brother machine's Caller ID History.
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
What driver package format is supported by my Linux distribution?
30.
Disc Tray did not Feed