FAQs & Troubleshooting
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MFC-J6510DW
384 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
6.
One or more of my colors are not printing (blank).
7.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Can I print from or scan to Android™ Smartphone?
10.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
13.
Document Jam
14.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
15.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
16.
Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
19.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
20.
Loading paper in the manual feed slot.
21.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
22.
Unable to Print 3X
23.
Preview the faxes I receive before I print them.
24.
Print using only the black ink cartridge when the Color cartridges have run out.
25.
How do I load envelopes into my machine?
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
28.
Change the quality of the faxes I send.
29.
Program my Brother machine to automatically dial a predefined number before every fax number I dial.
30.
Printer Locked