FAQs & Troubleshooting
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MFC-J470DW
302 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Store a Speed Dial number from my Brother machine's Caller ID History.
9.
Change the number of times my Brother machine rings before it answers.
10.
Document Jam
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
16.
Combine multiple scanned documents into a single file with PaperPort™
17.
The printer status is Offline or Paused.
18.
Use voice mail on the same line as my Brother machine.
19.
When I print, the pages are smudged with ink.
20.
Protect your Brother machine against unauthorised access over the network
21.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
22.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
23.
Choose receive mode.
24.
Can I print from or scan to Android™ Smartphone?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
27.
Install Starter Ink
28.
One or more of my colors are not printing (blank).
29.
Set up your Brother machine on a wireless network.
30.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.