FAQs & Troubleshooting
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MFC-J220
241 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
What driver package format is supported by my Linux distribution?
4.
Replace Ink
5.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
6.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
How do I load envelopes into my machine?
9.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
10.
Can I use AirPrint with my Brother machine?
11.
Can my Brother machine print a report to verify a fax I sent was received?
12.
Can I print from or scan to Android™ Smartphone?
13.
How do I know which side up my photo paper should be in the tray?
14.
Can I use voice mail on the same line as my Brother machine?
15.
When I print, the pages are smudged with ink. What should I do?
16.
Delete print jobs from the print queue.
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
19.
How to identify your Operating System (OS).
20.
No Paper Fed
21.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
ControlCenter3 displays a blank screen at startup (Windows)
24.
Change the printer driver settings (Windows/macOS)
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
27.
Scan and save a document in PDF format (Scan to File)
28.
Cover is Open
29.
Paper Jam
30.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?