FAQs & Troubleshooting
Popular |
MFC-9970CDW
384 Results
1.
What driver package format is supported by my Linux distribution?
2.
Replace Belt
3.
Turn the Toner Save mode on or off
4.
Can I use non-Brother or third party supplies with the Brother machine?
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
7.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
8.
Replace WT Box
9.
Jam Tray 1 / Jam Tray 2
10.
Reset the network settings to the factory default (video instructions available)
11.
Replace Toner
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
16.
How do I know which receive mode to select?
17.
Color misregistration
18.
Colored lines across the page
19.
White spots or hollow print
20.
I cannot send a fax using PC-FAX (Windows 10)
21.
I cannot print using my Brother machine on a wireless network (Windows)
22.
Enable the Brother machine's network interface.
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine (video instructions available)
26.
Replace Parts
27.
Toner Error
28.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
29.
Toner scatter or toner stain
30.
Clean the scanner to improve the copy or fax quality (video instructions available)