FAQs & Troubleshooting
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MFC-8860DN
303 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
4.
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
5.
Can I print from DOS applications?
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
8.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
9.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
10.
ControlCenter3 displays a blank screen at startup (Windows)
11.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
12.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
13.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
14.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
15.
My envelopes are jamming. What can I do?
16.
Pre-Required Procedures (Linux)
17.
What is Brother iPrint&Scan?
18.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
19.
Can I set my Brother machine to forward the faxes I receive to another location?
20.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
21.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
22.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
23.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
24.
Why doesn't the machine answer when receiving a call?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Print command (LPR) (Linux)
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
The printer status is Offline or Paused.
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
Can I use voice mail on the same line as my Brother machine?