FAQs & Troubleshooting
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MFC-8380DN
323 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
I cannot find some option in the Printing preferences. (For Windows)
3.
What is Brother iPrint&Scan?
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
6.
I keep getting the error message "Authenticate Err (Authentication error)".
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
Is my Brother machine compatible with Windows Vista?
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
11.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
12.
Download a file from the "Downloads" section and save it to Windows 8 computer.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
15.
Can I use voice mail on the same line as my Brother machine?
16.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
17.
Which E-mail packages are compatible with ControlCenter3?
18.
Gray background
19.
What is the recommended paper?
20.
Scan a document in Mac OS X 10.6.
21.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
22.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
23.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
24.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
25.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
26.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
27.
How do I clear the message "Document Jam" from the LCD display?
28.
Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
29.
What driver package format is supported by my Linux distribution?
30.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?