FAQs & Troubleshooting
Popular |
MFC-640CW
301 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Clear the paper jam or printer jam.
5.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
6.
How to identify your Operating System (OS).
7.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
8.
Scan and save a document in PDF format (Scan to File)
9.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected. What can I do?
11.
What driver package format is supported by my Linux distribution?
12.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
Can I print from or scan to Android™ Smartphone?
15.
The printer status is Offline or Paused.
16.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
17.
One or more of my colors are not printing (blank). What can I do?
18.
When I print, the pages are smudged with ink. What should I do?
19.
Change the printer driver settings (Windows/macOS)
20.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
21.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
22.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
23.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
24.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
25.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
26.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
27.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
I cannot print using my Brother machine on a wireless network (Mac)
30.
ControlCenter3 displays a blank screen at startup (Windows)