FAQs & Troubleshooting
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MFC-5200C
169 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Do I need a telephone line to send and receive faxes with my Brother machine?
3.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
4.
Can I print from or scan to Android™ Smartphone?
5.
Why doesn't the machine answer when receiving a call?
6.
I'm using Windows. I can't receive a PC-FAX.
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
10.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
11.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
12.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
14.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
15.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
16.
"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
17.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
18.
Check the IP addresses of your PC and the Brother machine
19.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
20.
How to identify your Operating System (OS).
21.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
22.
Change the printer driver settings (Windows/macOS)
23.
I can receive a fax, but cannot receive a telephone call.
24.
I cannot scan via USB. (Mac OS X)
25.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
26.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
27.
The keys on the control panel do not respond.
28.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
29.
Can I reduce the size of a received fax on this machine?
30.
When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?