FAQs & Troubleshooting
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MFC-255CW
317 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Forward a fax to another fax machine when my machine has a mechanical problem.
6.
Ink Low
7.
What driver package format is supported by my Linux distribution?
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
The printer status is Offline or Paused.
11.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
12.
Scan and save a document in PDF format (Scan to File)
13.
When I print, the pages are smudged with ink. What should I do?
14.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
15.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
16.
Load paper in the paper tray
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
Why doesn't the machine answer when receiving a call?
21.
How do I know which side up my photo paper should be in the tray?
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
How do I load envelopes into my machine?
24.
Configure and use the Scan Key Tool (Linux)
25.
ControlCenter3 displays a blank screen at startup (Windows)
26.
What is Brother iPrint&Scan?
27.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
28.
Stop my Brother machine from automatically redialing a number.
29.
Locate files scanned with ControlCenter2 (For Macintosh)
30.
Can I print from or scan to Android™ Smartphone?