FAQs & Troubleshooting
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HL-5370DW
205 Results
1.
Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
2.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
3.
What is Brother iPrint&Scan?
4.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
5.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
6.
Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
7.
Print on labels and envelopes from the MP tray.
8.
The printer prints unexpectedly or it prints garbage.
9.
How do I clear Jam Rear/ Duplex?
10.
What kind of memory can I use?
11.
Printouts (envelopes) have creases.
12.
Printouts have wrinkles or creases.
13.
Can I use non-Brother or third party supplies with the Brother machine?
14.
The printed letters are slanted, positioned incorrectly.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
Open the Control Panel (For Windows)
17.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
18.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
19.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
20.
Cannot print after a Windows 10 update (June 2020)
21.
I cannot find some option in the Printing preferences. (For Windows)
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
24.
Discover the MAC address of the Brother network card
25.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
I cannot print from my computer via network. (For Macintosh)
28.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
29.
What is a "Generic PCL Driver"?
30.
Printouts have a curl or wave.