FAQs & Troubleshooting
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HL-5350DN
181 Results
1.
Use the Universal Printer Driver for PCL
2.
Change the printer driver settings (Windows/macOS)
3.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
4.
How do I use the "Booklet Printing" feature?
5.
The printer status is Offline or Paused.
6.
What driver package format is supported by my Linux distribution?
7.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
8.
How to identify your Operating System (OS).
9.
Printouts have a curl or wave.
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Delete print jobs from the print queue.
12.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
13.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
14.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
15.
How do I clear Jam Rear/ Duplex?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Cannot print after a Windows 10 update (June 2020)
18.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
19.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
24.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
25.
I cannot print from my computer via network. (For Windows)
26.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
27.
The printer prints unexpectedly or it prints garbage.
28.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
29.
How can I change the printer settings?
30.
What kind of paper can I use?