FAQs & Troubleshooting
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HL-5340D
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I print a Test page?
3.
What kind of memory can I use?
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
6.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
7.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
8.
How do I clear Jam Rear/ Duplex?
9.
How do I install additional memory?
10.
What driver package format is supported by my Linux distribution?
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Can I use AirPrint with my Brother machine?
13.
Printouts have a curl or wave.
14.
The printed letters are slanted, positioned incorrectly.
15.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
16.
Delete print jobs from the print queue.
17.
Change the printer driver settings (Windows/macOS)
18.
The printer prints unexpectedly or it prints garbage.
19.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
20.
Printouts (envelopes) have creases.
21.
Printouts have wrinkles or creases.
22.
What is the printable area per page?
23.
How do I install the Optional Tray Unit?
24.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
25.
I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
26.
How do I clear Jam MP Tray/ Tray1/ Tray2/ Tray3/ Inside?
27.
Lines appears across the page.
28.
White lines appear across the page.
29.
Replace the drum unit.
30.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)