FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
Install the built-in drivers (For Windows 8 and Windows 10)
2.
Use the Universal Printer Driver for PCL
3.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
4.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
5.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
6.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
7.
Can I print from DOS applications?
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
10.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
11.
How can I change the printer settings?
12.
What kind of paper can I use?
13.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
14.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
15.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
16.
In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
17.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
21.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
22.
What do the LED indications mean?
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
What is Brother iPrint&Scan?
25.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
26.
The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
27.
I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
28.
What kind of memory can I use?
29.
I cannot install the driver when using the Driver Install Tool. (Linux)
30.
I cannot save a file downloaded from the Brother support website (For Windows)