FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Does NC-2200w work with Windows Vista?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
5.
Can I print using the IPP protocol on Windows XP?
6.
What driver package format is supported by my Linux distribution?
7.
Functions supported in the Windows 7 built-in drivers
8.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
9.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
What is the Network Shared printing?
12.
I cannot print from my computer via USB.
13.
Change the printer driver settings (Windows/macOS)
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
Printouts have wrinkles or creases.
16.
Replace the drum unit.
17.
How do I change the print server password?
18.
Windows 10 Support Information
19.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
20.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
Open the Control Panel (For Windows)
23.
Can I print from or scan to Android™ Smartphone?
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
26.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
27.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
28.
Uninstall the drivers. (Mac OS X 10.5)
29.
What kind of paper can I use?
30.
Printouts have a curl or wave.