FAQs & Troubleshooting
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HL-2130
143 Results
1.
JAM REAR
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
6.
JAM TRAY 1
7.
REPLACE TONER
8.
To install the printer driver easily using a tool. (Linux)
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
FRONT COVER OPEN or FUSER COVER OPEN
12.
TONER LOW
13.
Can I use non-Brother or third party supplies with the Brother machine?
14.
What is the printable area per page?
15.
Clear paper jams.
16.
I cannot install the driver when using the Driver Install Tool. (Linux)
17.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
18.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
19.
JAM INSIDE
20.
REPLACE DRUM
21.
Uninstall printer drivers (Linux)
22.
CARTRIDGE ERROR
23.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
24.
MANUAL FEED
25.
How do I print a Test page?
26.
Envelope creases
27.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
28.
Page skewed
29.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)