FAQs & Troubleshooting
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FAX-827/ FAX-827S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I confirm that the FAX was sent correctly?
3.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
4.
How does the "FAX/TEL" Mode work?
5.
How can I clear the "PAPER JAM" error message?
6.
What is Distinctive Ring and how do I program it?
7.
What does "NG" on the Transmission Verification Report mean?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
10.
Can I print from or scan to Android™ Smartphone?
11.
Set up an answering machine (TAD) to work on the same line as the fax.
12.
Can I connect my External Answering Device in another room and still receive faxes?
13.
How do I print the received faxes that are stored in memory? (Fax Storage)
14.
How do I improve the copy or fax quality?
15.
Can I reduce the size of a received fax on this machine?
16.
My FAX/MFC will not Dial. Why?
17.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
18.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
19.
How do I program the date and time?
20.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
21.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
22.
Can I print a report that will show a listing of faxes I sent and received?
23.
Do I need a telephone line to send and receive faxes with my Brother machine?
24.
My Brother machine has no power.
25.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
26.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
27.
Why can't I copy or send? All the keys just beep 3 times.
28.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
29.
How do I know which receive mode to select?
30.
I am experiencing problems sending a fax, what can I do?