FAQs & Troubleshooting
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FAX-1360
44 Results
1.
When I print, the pages are smudged with ink. What should I do?
2.
I cannot pull the paper tray out of my machine. What can I do?
3.
Can I program my Brother machine to forward the faxes I receive to another location?
4.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
Can third party ink be used to refill the ink cartridges?
7.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
8.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
9.
What is Distinctive Ring and how do I program it?
10.
Why is it necessary for my machine to go through regular cleaning cycles?
11.
Can I use voice mail on the same line as my Brother machine?
12.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
13.
Can I print from or scan to Android™ Smartphone?
14.
When scanning a document to be copied or faxed, the message "OUT OF MEMORY" appears on the display. What can I do?
15.
How do I clear the message "Awaiting Redial"?
16.
The LCD displays an error code (number). What does it mean?
17.
Do I need a telephone line to send and receive faxes with my Brother machine?
18.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
19.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
20.
Why doesn't the machine answer when receiving a call?
21.
Can I confirm that the FAX was sent correctly?
22.
What does "COMM.ERROR" on the LCD display mean?
23.
I can receive a fax, but cannot receive a telephone call.
24.
My machine does regular cleaning cycles in the night. How can I correct this?
25.
The monochrome copies I make are too light. What can I do?
26.
The keys on the control panel do not respond.
27.
How do I clean the Scanner to improve the copy or fax quality?
28.
How do I replace the Ink Cartridge?
29.
Can I print from and scan to iPhone, iPod touch and iPad?
30.
Why doesn't my Brother machine have a dial tone?