FAQs & Troubleshooting
Popular |
DS-720D
63 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The scan speed is too slow.
3.
My scanner is connected but it will not feed my document or do anything else.
4.
How to identify your Operating System (OS).
5.
Change the image settings. (Using DSmobileCapture)
6.
Operation system return error
7.
Cannot find the scanner (Error Code 2019: Initialization Failed)
8.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
9.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
10.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
11.
Duplex scanning cannot be performed.
12.
My scanner gets warm.
13.
Paper suitable for scanning
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Scan using XSane or GIMP (Linux)
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
What driver package format is supported by my Linux distribution?
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
20.
I do not have or lost the black and white calibration sheet.
21.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
22.
Change the paper settings. (Using DSmobileCapture)
23.
Loading the Carrier Sheet.
24.
OCR feature does not work.
25.
My computer does not recognize the scanner when it is connected via the USB cable.
26.
Driver busy
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
29.
Can I print from or scan to Android™ Smartphone?
30.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.