FAQs & Troubleshooting
Popular |
DS-620
62 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Loading the Carrier Sheet.
3.
OCR feature does not work.
4.
Cannot find the scanner (Error Code 2019: Initialization Failed)
5.
Scan using XSane or GIMP (Linux)
6.
What driver package format is supported by my Linux distribution?
7.
Important points for specifying the scan area (Linux)
8.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
11.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
12.
How to identify your Operating System (OS).
13.
Scan a document longer than 35.6 cm (14 inches).
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Install Presto!® BizCard® onto Windows 10.
16.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
17.
The file size is too large.
18.
My scanner does not turn on.
19.
Download a file from the "Downloads" section and save it to Windows 8 computer.
20.
I do not have or lost the black and white calibration sheet.
21.
Paper suitable for scanning
22.
My scanner is connected but it will not feed my document or do anything else.
23.
Uninstall the scanner drivers (OS X 10.10 or greater).
24.
Configure the Scan to Email Feature (Linux)
25.
Command List of brscan. (Linux)
26.
I cannot install the scanner drivers.
27.
The scan quality is poor.
28.
My scanned image is missing.
29.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)