FAQs & Troubleshooting
Popular |
DCP-9010CN
266 Results
1.
I can print but cannot scan via network. (For Mac)
2.
How to identify your Operating System (OS).
3.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
4.
Printouts have wrinkles.
5.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
8.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
9.
Uninstall printer drivers (Linux)
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
12.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
13.
Check the Node Name of the Brother machine
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
Jam Rear
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
Adjust color settings by using the custom setting in the printer driver
18.
The printer status is Offline or Paused.
19.
Printouts are curled or wavy.
20.
Replace Toner
21.
Can I print on transparencies e.g. for overhead projectors?
22.
Can I print from or scan to Android™ Smartphone?
23.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
24.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
25.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
Scan from the Brother iPrint&Scan application using Windows Phone.
30.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.