1.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

2.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

3.

The printer status is Offline or Paused.

4.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

5.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

6.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

7.

When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".

8.

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

9.

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

10.

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

11.

When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?

12.

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

13.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

14.

How do I install additional memory?

15.

I'm using Macintosh®. What are the settings in the Scanner window used for?

16.

Pre-Required Procedures (Linux)

17.

What can happen if the wrong paper is used in your machine.

18.

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

19.

I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?

20.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

21.

Is my Brother machine compatible with third party print servers?

22.

I updated the Web BRAdmin and cannot enable the logging function.

23.

Scan a document from the Windows Vista Photo Gallery

24.

How do I improve the copy quality?

25.

Open the Control Panel (For Windows)

26.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

27.

I cannot print from my computer via network. (For Macintosh)

28.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

29.

I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.

30.

Print on both sides of a page. (2-sided/Duplex)