FAQs & Troubleshooting
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DCP-7010
235 Results
1.
Load paper.
2.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
5.
Protect your Brother machine against unauthorised access over the network
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Change the printer driver settings (Windows/macOS)
8.
Can I print using the IPP protocol on Windows XP?
9.
Which E-mail packages are compatible with ControlCenter3?
10.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
11.
Replace the toner cartridge
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Load envelopes, labels, or thick paper into the manual feed slot.
14.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
16.
Scan using XSane or GIMP (Linux)
17.
I can print but cannot scan via network. (For Windows)
18.
I updated the Web BRAdmin and cannot enable the logging function.
19.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
20.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
21.
Replace the drum unit.
22.
My Brother machine misfeeds paper.
23.
What driver package format is supported by my Linux distribution?
24.
Can I print from or scan to Android™ Smartphone?
25.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
26.
Scan and save a document in PDF format (Scan to File)
27.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
28.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
29.
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
30.
Does NC-2200w work with Windows Vista?