FAQs & Troubleshooting
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DCP-375CW
271 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Can I print from or scan to Android™ Smartphone?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Load paper in the paper tray
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
What is Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
I cannot print using my Brother machine on a wireless network (Mac)
11.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
12.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
13.
How do I know which side up my photo paper should be in the tray?
14.
The printer status is Offline or Paused.
15.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
16.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
17.
Delete print jobs from the print queue.
18.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
Print using only the black ink cartridge when the Color cartridges have run out.
22.
Can third party ink be used to refill the ink cartridges?
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
26.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
27.
Replace Ink
28.
Where can I get FaceFilter Studio and what can I do with this application?
29.
Which E-mail packages are compatible with ControlCenter3?
30.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.