FAQs & Troubleshooting
Popular |
DCP-185C
213 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Replace Ink
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Scan and save a document in PDF format (Scan to File)
5.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
9.
One or more of my colors are not printing (blank). What can I do?
10.
What driver package format is supported by my Linux distribution?
11.
Locate files scanned with ControlCenter3 (For Windows)
12.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
13.
Paper Jam
14.
How do I load envelopes into my machine?
15.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
16.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
Can I print from or scan to Android™ Smartphone?
19.
How do I know which side up my photo paper should be in the tray?
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
23.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
24.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
29.
The printer status is Offline or Paused.
30.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.