FAQs & Troubleshooting
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DCP-165C
211 Results
1.
Replace Ink
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
4.
How do I know which side up my photo paper should be in the tray?
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
Scan multiple pages into one file instead of each scan being saved as a separate file.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
13.
Can third party ink be used to refill the ink cartridges?
14.
Pre-Required Procedures (Linux)
15.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
18.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
19.
Is my Brother machine compatible with Windows Vista?
20.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
21.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
22.
What driver package format is supported by my Linux distribution?
23.
Scan and save a document in PDF format (Scan to File)
24.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
25.
How do I clear the message "Unable to..." or "... Unable" ?
26.
Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
27.
Paper Jam
28.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
29.
Delete a network scanner entry. (Linux)
30.
Uninstall Scan-key-tool. (Linux)