FAQs & Troubleshooting
Popular |
DCP-150C
194 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
3.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
The edge of glossy paper is smudged.
6.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
7.
Can I print using only the black ink cartridge when the Color cartridges have run out?
8.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
How do I load paper?
11.
Configure scan settings without administrator privileges (Linux)
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
17.
One or more of my colors are not printing (blank). What can I do?
18.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
19.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Scan using XSane or GIMP (Linux)
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
I cannot make borderless prints.
25.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
26.
How do I clear the message "PAPER JAM" from the display?
27.
Why can't I print when an ink cartridge is empty?
28.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
29.
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
30.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.