FAQs & Troubleshooting
Popular |
DCP-120C
207 Results
1.
What driver package format is supported by my Linux distribution?
2.
The printer status is Offline or Paused.
3.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
4.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
5.
How to identify your Operating System (OS).
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
Cannot print after a Windows 10 update (June 2020)
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Change the printer driver settings (Windows/macOS)
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
11.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
12.
I cannot print from my computer via USB.
13.
When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
14.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
15.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
16.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
17.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
18.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
19.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
20.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
21.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
22.
After I installed Sun JavaVM, some applications will not work correctly.
23.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
24.
How do I clean the Scanner to improve the copy or fax quality?
25.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
26.
Windows 10 Support Information
27.
Can I print from or scan to Android™ Smartphone?
28.
The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
29.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
30.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?