FAQs & Troubleshooting
Popular |
DCP-115C
204 Results
1.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
2.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
5.
I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
6.
How do I clear Machine Error 46?
7.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
8.
What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
9.
What driver package format is supported by my Linux distribution?
10.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
13.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
14.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
15.
Which E-mail packages are compatible with ControlCenter3?
16.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
17.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
18.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
19.
I'm using Macintosh®. What are the settings in the Scanner window used for?
20.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
21.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
22.
Open the Control Panel (For Windows)
23.
The keys on the control panel do not respond.
24.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
25.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
26.
Delete print jobs from the print queue.
27.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
28.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
29.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
30.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?