FAQs & Troubleshooting
Popular |
PT-9800PCN
161 Results
1.
I cannot save a file downloaded from the Brother support website (For Windows)
2.
How do I transfer label or slip templates?
3.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
4.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
5.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
6.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
7.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
8.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
9.
Installing the LPR driver and CUPS wrapper driver (Linux®)
10.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
11.
Can I print from any software other than P-touch Editor? (for Windows)
12.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
13.
The top and base layers of the laminated tape are misaligned.
14.
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
15.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
16.
How do I change the language setting? (P-touch Editor Lite LAN)
17.
What is the Label List? (P-touch Editor 5.x for Windows)
18.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
19.
How to share your printer in Windows 7 in a network-shared environment.
20.
Uninstalling the printer drivers (Linux®)
21.
Adding a custom media size for continuous tape / roll (Linux®)
22.
Can my printer use TZ/TZe tapes?
23.
Can I directly operate my printer from a self-developed application software and print a label?
24.
How do I create a label using a template? (P-touch Editor 5.x for Windows)
25.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
26.
Printing is not possible. (USB connection)
27.
Printing is not possible. (P-touch Editor 5.0 for Mac)
28.
Where can I download the latest P-touch Editor for Mac?
29.
I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
30.
I cannot print from the client computer to the printer on the print server. (Linux®)