FAQs & Troubleshooting
Popular |
PT-9700PC
152 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How do I transfer label or slip templates?
3.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
4.
Adding a custom media size for continuous tape / roll (Linux®)
5.
Where can I find my Brother printer's serial number?
6.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
7.
Printing is not possible. (USB connection)
8.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
9.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
10.
Printing is not possible. (P-touch Editor 5.0 for Mac)
11.
How to identify the printer's firmware version
12.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
13.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
14.
Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
15.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
16.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
17.
How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
18.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
19.
How do I transfer label templates with P-touch Transfer Express?
20.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
21.
Printing is not possible. (P-touch Editor5.3 for Mac)
22.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
23.
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
24.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
25.
Can I print from any software other than P-touch Editor? (for Windows)
26.
How to identify your Operating System (OS) for Windows or Mac
27.
What is the Label List? (P-touch Editor 5.x for Windows)
28.
The driver installation finished successfully but I cannot print. (Linux®)
29.
Print free-length labels with the set length (Linux®)
30.
Some of the print options in OpenOffice do not work. (Linux®)